Hotel Services Manager

Lead. Inspire. Deliver Excellence.

We're looking for an experienced and motivated Hotel Services Manager to lead our housekeeping and laundry services. You'll play a key role in creating a clean, safe, and welcoming environment where residents feel truly at home.

The role will be based at Springhill Care Home in Accrington. The home is a 110 bedded home providing luxury en-suite accommodation, personalised care and support for adults with varied needs.

What You'll Do

• Lead and manage the hotel's service teams across housekeeping and laundry.
• Drive high standards of cleanliness, presentation, and customer service.
• Ensure compliance with health, safety, and infection control requirements.
• Manage budgets, stock control, and supplier relationships.
• Support and develop your team to deliver exceptional resident experiences.
• Participate in the management on-call rota, providing out-of-hours support when required and responding to operational issues to ensure the smooth running of the home.

What We're Looking For

✅ Experience managing hotel, hospitality, housekeeping, or facilities services.

✅ Strong leadership and people management skills.

✅ Excellent organisational and problem-solving abilities.

✅ Knowledge of health, safety, and infection control standards.

✅ A passion for creating outstanding environments for residents.

Why Join Us?

• Make a genuine difference to people's lives.
• Join a supportive and dedicated care team.
• Opportunities for training and career development.
• Competitive salary.

If you're a hands-on leader who takes pride in delivering first-class hospitality services, we'd love to hear from you.

Apply today and help us create a home where residents truly thrive.

If you feel have the skills and experience to become our Hotel Services Manager please click ‘apply’ today, and we’ll ensure to be in touch!